• Component Group Specialist – Scientific Society

    Component Group Specialist – Scientific Society

    The Component Group Specialist provides support to a membership team and educational programs. This role often serves as the first point of contact and as an ambassador for incoming phone calls. This role aids the membership team and other staff on an as- needed-basis.

    Essential to this role are the abilities to interact with staff (at all levels) in a fast-paced environment, to remain proactive, to be responsive and efficient and to maintain a high level of professionalism. The role requires strong organizational skills and the ability to manage multiple priorities.

    This role works closely with multiple Component Groups (which could include Specialty Sections, Regional Chapters, and/or Special Interest Groups), all of which operate somewhat independently but must still comply with well-documented bylaws and procedures. With significant administrative support and assistance, component groups propose sessions for the Annual Meeting, host social and mentoring events during the Annual Meeting, exchange information via newsletters and ToXchange, provide travel awards, and participate in other scientific activities (including webinars on scientific topics).

    Responsibilities to AIM: Component Group Specialist demonstrates respect for AIM values (Respect, Integrity, Trust, Innovation, Excellence) and for the missions and the work of the members we serve. The individual must have the ability to embrace change associated with annual committee leadership transitions to provide consistent advice and support to their groups. Customer service is a must when engaging in any internal or external matters.

    Travel: Domestic travel for up to seven days each March

    Collaborators:

    • Committee leadership
    • Volunteers
    • Team members who assist with travel awards
    • Team members who assist with the needs of various component groups
    • Current and potential vendors providing services for component groups

    Specific tasks include, but are not limited to, the following:

    • Manage all activities associated with assigned committee(s) and component groups.
    • Direct oversight for committee(s) activities and meetings held at the annual meeting.
    • Oversight of member communications for the assigned component groups.
    • Produce and proofread materials and assist with general communication efforts and publications.
    • Manage database tracking of participants in membership program(s).
    • Maintain regular communication with committee and section members and
    • leadership to answer questions and to provide assistance as needed.
    • Manage the committee budgets including provision of accurate billing for time spent
    • on the various coding lines applicable to this position.
    • Coordinate with other staff members to facilitate the overall success of membership
    • and component group activities.
    • Work in a team environment to facilitate member needs and expectations.
    • Process component group’s travel fellowships and awards.
    • Provide customer service and support for various client programs.
    • Prepare variety of reports and materials for member meetings.
    • Process dues and provide assistance to members.
    • Provide routine updates and data integrity processes for membership databases.
    • Administer surveys using Survey Monkey and monitor results.
    • Respond to e-mail inquiries about membership, conference registrations and
    • general annual meeting questions.

    Qualifications and Key Competencies:

    • Bachelor’s degree preferred.
    • At least 5+ years of progressively responsible experience in volunteer relations
    • and/or customer service required.
    • 3 to 5 years of experience with association membership programs preferred.
    • Committee liaison experience is preferred.
    • Successful project management experience and ability to work independently. Must
    • have a strong sense of ownership over projects and tasks.
    • Attention to detail and intermediate skill level for Microsoft Office suite (required).
    • Working knowledge of membership databases, surveys/scheduling polls.
    • Strong oral and written communication skills and be able to multi-task and manage multiple deadlines.
    • The position requires travel to an annual meeting in March of each year.
    • Excellent communication skills.
    • Excellent interpersonal skills and ability to interface with many stakeholders.
    • Ability and enthusiasm for working both independently and collaboratively with a fast-paced team.
    • Able to manage multiple projects with overlapping deadlines.
    • Strong organizational, planning, and time management skills.
    • Great attention to detail.
    • Aptitude for continuous learning.
    • ?Customer service orientation.

    AIM is a dynamic association management company serving nine scientific societies. We’re located in Reston, Virginia, one-half mile from the Wiehle Avenue/Reston Silver Line with convenient access to the Toll Road and Fairfax County Parkway. Free parking.

    For more information about us please visit www.aim-hq.net.

    page2image30085440

    To apply: Email your resume to HR@aim-hq.com